Service boundaries

Onai coordinates the file. Licensed parties keep licensed responsibilities.

Onai is a done-for-you transaction coordination service. We keep post-contract work moving, but we do not replace the agent, broker, title company, escrow officer, lender, attorney, or any required licensed professional.

Onai coordinates

  • Contract intake
  • Deadline tracking
  • Missing-item follow-up
  • Title and escrow updates
  • Lender and appraisal touchpoints
  • Signature chase-down
  • Client reminders
  • Closing logistics

Licensed parties keep

  • Client advice
  • Negotiation decisions
  • Broker supervision
  • Broker compliance approval
  • Title work
  • Escrow handling
  • Lending and underwriting
  • Legal advice

Role map

Who owns the decision, and where Onai helps.

The boundary is part of the product. Onai gives each responsible party better follow-up, clearer status, and fewer buried open items.

Agents

Client relationship, advice, negotiation, pricing, and strategy.

Onai takes post-contract follow-up and file movement off the agent's plate.

Brokerages

Supervision, compliance standards, approvals, and state-specific policy.

Onai supports file prep, missing-item visibility, and review readiness.

Title and escrow

Title, escrow, settlement, recording, disbursement, and required regulated work.

Onai follows up so updates, requirements, and open items do not sit quietly.

Lenders

Underwriting, loan conditions, approvals, funding, and lending decisions.

Onai tracks lender asks, appraisal checkpoints, document requests, and timing.

Attorneys

Legal advice, document interpretation, negotiations, and legal decisions.

Onai coordinates logistics around legal parties when they are involved.

Questions

The boundary is part of the trust.

Does Onai replace the agent?

No. The agent keeps the client relationship, advice, negotiations, strategy, and licensed real estate responsibilities.

Does Onai replace title or escrow?

No. Title and escrow still handle their required work. Onai coordinates follow-up around those parties so updates and missing items do not sit.

Does Onai make compliance decisions?

No. Onai can help prepare files and chase missing items, but final compliance decisions remain with the brokerage or responsible party.

Can Onai work nationwide?

Onai can provide coordination support nationwide, but state-specific legal, brokerage, title, escrow, and compliance requirements remain with the appropriate licensed parties.

Need the coordination handled?

Start with one active file and see whether Onai can beat your current closing timeline.

Start With One File