Step 01
Benchmark
We confirm your current average close time, transaction type, file complexity, parties, and what a comparable file looks like.
- Current average
- Comparable file context
- Known bottlenecks
How it works
Onai starts with one active file, benchmarks your normal close timeline, launches the coordination work quickly, pushes bottlenecks until close, then reviews the result against your baseline.
Process
Step 01
We confirm your current average close time, transaction type, file complexity, parties, and what a comparable file looks like.
Step 02
Onai processes the contract, extracts deadlines, maps parties, identifies missing items, and starts the right follow-up loops.
Step 03
We keep pressure on the file until closing: signatures, documents, title, escrow, lenders, client reminders, and logistics.
Step 04
After close, we compare the file against your baseline and decide whether the process is worth expanding.
What we need
The first test should be light. Onai needs enough information to coordinate the transaction and measure the result honestly.
Signed contract
The agreement gives us parties, dates, duties, and immediate deadlines.
Current average
Your normal contract-to-close timeline becomes the measurement baseline.
File notes
Anything already known about title, lender, client, seller, buyer, or brokerage requirements.
Communication preference
Whether Onai is visible to clients/parties or more behind the scenes.
Operating standard
The service is simple from the outside: send the file, Onai coordinates it. The discipline is in the daily follow-up standard behind the scenes.
No software rollout for the first test
Human-led coordination with a repeatable internal process
Licensed-party responsibilities stay with the right party
The file is judged against your current average, not generic claims
Role boundaries
Onai pushes the operational work, but regulated and strategic decisions stay with the responsible party.
Agent or team owns
Advice, negotiation, pricing decisions, relationship moments, and strategy.
Brokerage owns
Supervision, compliance standards, approvals, and state-specific policy decisions.
Title/escrow/lender owns
Their required regulated work, approvals, underwriting, settlement, title, escrow, or lending decisions.
Onai owns
Coordination cadence, missing-item chase-down, deadline visibility, party follow-up, and closing logistics.
Questions
No. Onai is a done-for-you transaction coordination service. The internal process helps coordinators move files faster, but clients do not need to adopt software to test one file.
Start with one active file, the signed contract, any current notes, and your normal contract-to-close average if you know it.
The guarantee is based on comparable files and reasonable cooperation. Delays completely outside coordination are reviewed separately.
Only after the first file shows useful speed, cleaner follow-up, or less admin drag. Then repeat support can be structured around volume and workflow.
Benchmark, launch, push, review. If it works, expand. If it does not, you are not locked in.